top of page


Pharmacy Online Health Solutions Pvt Ltd and Optival Health Solutions, along with their subsidiaries and affiliates, are the proprietors and operators of  and Pharmacy Online Drug directory & Store, providing services and information to visitors ("you" or "your") via our website. These services are subject to our terms and conditions, privacy policy, and other relevant policies and notices.

At Pharmacy Online, we place a high priority on safeguarding your personal information and ensuring secure transactions. Our Privacy Policy sets out how we collect, use, and disclose your data, and we urge you to read it carefully to comprehend our information gathering and sharing practices. By using our platform or availing our services, you agree to the collection and use of your data in accordance with this Policy.

Please be aware that our Privacy Policy may change without prior notice, and it is your responsibility to review it periodically. By visiting our website or using our services, you agree to be bound by the terms and conditions of this Privacy Policy. If you disagree with the Policy, please refrain from accessing or using our website.

By using our website, you give explicit consent to our use and disclosure of your personal information in accordance with this Policy, which is integrated into and governed by our Terms of Use. It is crucial to note that our Policy applies solely to our services, and we are not responsible for the content or privacy practices of other websites linked from or to our services. We encourage you to review the privacy policies of those websites or services to understand how they collect, use, and disclose your information.

The Types of Personal Information We Collect 

At, we only collect and use the information required to provide our services and fulfill your orders. This typically includes personal details such as your name, mailing address, email address, phone numbers, occupation, employment status, referral source, primary physician's name and contact information, age, height, weight, sex, date of birth, drug allergies, requested medications, family medical history, personal medical history, existing medications, credit card information (including card type and number, expiry date), and prescription information. It is entirely up to you whether to provide personal information, but if you withhold certain details, it may limit our ability to offer products and services, provide advice or alternatives. In case we are unable to fulfill your request based on the information provided, we may request additional details to explore other options to assist you. Moreover, we maintain a record of contact history for customer inquiry purposes.

In addition, we may collect anonymous or non-personal information that cannot be linked to a specific individual or business entity.

The Privacy Principle

Pharmacy  Online is obligated to be transparent regarding the collection, use, and sharing of personal information. Personal information must be obtained and processed in a lawful, fair, and transparent manner. The company is required to collect personal information for specific, explicit, and legitimate purposes and cannot use it in ways that are incompatible with those purposes. Only necessary personal information for the intended purposes should be collected and processed by Pharmacy  Online . The company is responsible for ensuring the accuracy and currency of personal information. Personal information should only be retained for as long as it is necessary for the intended purposes. Appropriate technical and organizational measures must be implemented by Pharmacy  Online  to protect personal information. The company must demonstrate compliance with privacy principles and be able to fulfill individuals' requests for access, correction, and deletion of their personal information.


The security of the information you provide is of utmost importance to us, and we take all necessary measures to ensure that it is stored in a secure and controlled environment. We use computer servers that are protected against unauthorized access, use, or disclosure to store your information. Additionally, we maintain reasonable administrative, technical, and physical safeguards to prevent unauthorized access, use, and modification of personal data under our control and custody. However, it's important to keep in mind that no transmission of data over the internet or wireless network can be fully guaranteed.


If you have any inquiries or doubts about this Privacy Policy or your personal information, please do not hesitate to contact us at We are pleased to assist you and offer more information concerning your personal data and individual rights.

bottom of page